One source i am using for my Crossfire essay is titled, "The Instructor's Challenge: Helping 'Newbies." I found this article particularly interesting because in many instances i could relate to some of the ideas being discussed. I consider myself somewhat of a technology noob and i personally think that i might have a hard time adapting to online education. The article breaks the issue down into major parts:
*Clear and well-designed course materials
*Accessible technical support
*Personalized contact
Throughout the article the author discusses the need to make these three areas easy and straightforward for students. This was a great source for learning about the possible pitfalls as well as resolutions of online education.
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